Refund and Returns Policy

Returns Policy

All goods need to be approved for return, email for return code.

Stocked items may be returned within 14 days from Order.

Non-Stocked items cannot be cancelled or returned after being ordered from supplier.

15% restocking fee applies to all returns. The restocking fee may be waived if another order is placed at the time of request for a return.

All goods must be returned in original condition and packaging.

The buyer must return the goods prepaid.

A credit note will be issued after return and inspection of goods.


Local Courier   $15.00 up to 25KG

Standard Post  $15.00 up to 5KG

Express Post     $20.00 up to 5KG